Items Included :
-
Items not Included : Fully personal expenses apart from included items
Available hour: 1 hr before the closing time of the store
Additional Information :
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Reservation is confirmed.
You can check whether your order is confirmed within 2 business days. This product is not available immediately after purchase. Please note this product requires order confirmation or reservation confirmation before use. If the order cannot be comfirmed, the order may be canceled. (Business day: Monday-Friday 9:00 a.m.-5:00 p.m., Closed on legal holidays)
Precautions for Reservation
The voucher is valid only on the specified date and time.
Cancellation/Refund Policy
For Refunds, they are only allowed up to 2 days prior to the reservation date in the voucher and are not allowed afterwards.
Precautions
Meeting Point
• Subway line number 2,4,5 Dongdaemun History & Culture Park station gate 10
•Subway line number 4, Myeongdong station Gate 8
• Subway line number 2, Gyengui, Airport line, Hongik Univ. station Gate 3
※ Please look for a staff holding Sopoong Travel banner.
Notice
1. The schedule may change depending on the weather and traffic conditions.
2. Please require beforehand if a wheelchair or stroller is needed.(op@seoulpass.kr)
3. Children under the age of 3 are free. (no extra seat provided)
4. Cancellation of the tour due to the minimum number of reservations not being reached will be notified by the CS Team via email.
5. Height between 85cm ~120cm and infants between 48 months ~ 10 years of age must board on the luge with an adult.
6. Only children over the age of 10 and over 120cm of height are allowed to ride the luge alone.
7. Elderly over 65 years old can board the Gondola but not the luge.
8. If the luge is unavailable due to the weather, it will be replaced with a visit to Ilsan Aqua Planet.
9. Once or twice extra ride of the luge will be available on-site with a discount. Please let the staff know on-site.
10. Language support varies depending on the number of customers.A guide will accompany you from a minibus with more than 10 people and 15 people. It will be held in a van with 10 people or less, and will be led by a tour specialist Ben Driver. (If you are a Korean driver, you can communicate in basic English and interpret Chinese and English through phone calls or apps.
11. If the pax is under 10 then the tour will be proceed with Van, and van driver who are familiar with tour (If the driver is Korean then experience will be proceed with English and available to interpretate in Chinese, English via phone call or app.)
12. Under Korean law, children under the age of 6 must use car seats. Please let me know the number of car seats you need when you make a reservation. There will be an additional charge.
13. Ganghwa Luge course will be changed to Ilsan Aqua Planet on 17th, 18th, 19th of January due to the Ganghwa Luge Cable Car Inspection.
Refund Policy
• 2 days(10AM KST) before tour date : 100% refund.
• Cancellation after : No refund.
The product you receive may vary from the image provided.
It cannot be used in conjunction with other events/promotions/coupons.
Business hours may change according to the government's social distancing guidelines. (Please check with the store before using.)
Once the order is confirmed, the voucher will be sent to you as SMS or an e-mail.
If you haven't received the confirmed voucher, please check the spam mailbox or contact the customer center.
Please present a mobile voucher or printed voucher.
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REDTABLE Inc. CEO Haeyong Do Corporate Registration Number : 206-86-50534 Mail-order Registration Number : 2022-Seoul Jung-gu-1568 Tourist Business Operator Registration Number : 2022-000073 11F, SIGNATURE TOWER(WEST),100,Cheonggyecheon-ro, Jung-gu, Seoul, Republic of Korea T 82-2-6964-7955