• Location of Ticket Office: Get off of Exit 3 of Yeouinaru Station (Subway line 5) and go down to the Han River Park → Ticket office is located on the stairs before the dock.
• Search ' Eland Cruise Ticket Office' on Google Map.
[By car]
Address: 86-5 Yeouido-dong, Yeongdeungpo-gu, Korea
After entering Yeouido Hangang Park Parking Lot 1, go straight and park in the dedicated cruise area (free parking)
*Please note that on weekends and during the Spring Flower Festival in April, the surrounding roads and parking lots are very congested, so please use public transportation whenever possible.
Notice1. You must bring your passport.
2. If your reservation cannot be made at a desired date and time, our CS Team will contact you via email.
3. Cruise operation dates may vary / be canceled depending on the cruise or weather conditions. In this case, our CS Team will contact you via email.
4. Please go to the E-land Ticket Office and fill out the boarding report first, and redeem a physical ticket after checking your Id Card (Please note that a mobile ticket is not allowed due to checking your identification).
5. Banpo Bridge Moonlight Rainbow Fountain Show is operated only from April to October. It can be canceled due to bad weather or Seoul City conditions without prior notice.
6. Please note that during the COVID period, available boarding pax may be changed according to the safety reason and check vaccination is done or not on-site.
7. Electric wheelchairs, electric strollers are not allowed (folding ones can be folded and boarded)
8. On weekends and during the April Spring Flower Festival, the surrounding roads and parking lots are very congested and parking takes a lot of time, so please use public transportation. (If you are unable to board on the day due to parking and traffic difficulties, you cannot cancel or change your reservation).
9. Please check your reservation date and product carefully, and be sure to read the detailed notes on usage. (Access to Yeouido Pier / Information on ID / Usage Guidelines and Cancellation Policy)
Refund Policy- Cancellation on or before 3 days prior to the reserved date, before 5pm KST : 100% Refund
- Cancellation on 2 days prior to the reserved date, before 5pm KST : 70% Refund
- Cancellation on 1 day prior to the reserved date, before 5pm KST : 50% Refund
- Cancellation on the reserved date / No-show : No Refund
★ promotion products cannot be refunded after purchase.