Subway Line number 1, Yeongdeungpo Station Exit 5

→ Cross the road as diagonal direction

→ Walk straight into Shinsegae Department Store

→ Come out of Gate 3 of Shinsegae Department Store then turn right  into Gate 9 of Times Square

→ Then on your left you will see an elevator or an escalator

→ Go to 4F

→ Redeem the actual ticket then head to 5F 

1. There are limited hours of use on weekends & Public holidays (3 Hours limit) / Weekdays unlimited.

2. Free admission: Infants under 18 months (passport required).

3.  Children between 18 and 36 months old can receive an on-site 30% discount. Please remember to bring a passport!

4. Children under 11 yrs old must be accompanied by a guardian.

5. The program/event may end upon material exhaustion.

6. For animals' health and field conditions, the program schedule may change. Please check the program/event time on-site!

7. Please sign up for experiencing programs on-site.

8. Strollers are not permitted. Strollers can be locked up at the entrance.

9. For safety reasons, Yeongdeungpo Branch may require a waiting time of 15 minutes~30 minutes depending on the number of people. A refund for this case will not be permitted. 

10. Animal welfare laws restrict the ability to touch animals. You are responsible for 100% of the problems that occur when touching the animals without the zookeeper's permission. 

11. [Closed days in 2024] 1/8, 1/22, 2/5, 2/19, 3/4, 3/18, 4/1, 4/15, 5/20, 6/3, 6/17, 7/1, 7/15, 8/19, 9/9, 9/23, 10/7, 10/21, 11/4, 11/18, 12/2, 12/16

100% Refund for Unused Tickets

• Unused tickets within the expiry date are 100% refundable.