Article 1 (Purpose)
These terms and conditions are intended to stipulate the terms and procedures of service use, the rights and obligations of the company and users, and other necessary matters regarding the provision of travel product sales and other travel-related services sold by Red Table Co., Ltd. (hereinafter referred to as the "Company"). These terms and conditions also apply to electronic commerce using online websites, mobile websites, and mobile applications as long as it does not contradict their nature.Article 2 (Definitions)
1. “Service” refers to the comprehensive services provided through devices (including various wired and wireless devices such as PCs and smartphones) that allow members to search and check travel products through the site, receive information related to store usage, and purchase travel products.2. “Site” refers to the virtual business place provided by the company for members to use the service through information and communication facilities such as computers and portable devices, and it refers to “www.redtable.global”.
3. “Travel product” refers to products that the company plans and sells independently, and it refers to products that are sold in various domestic stores, such as food and beverages, appropriately classified and combined according to themes, standards, and types.
4. “Store” refers to restaurants that sell food and beverages included in the travel products sold by the company.
5. “User” refers to members and non-members who use the site.
6. “Member” refers to a user who has registered as a member on the site and uses the service provided by the company in accordance with these terms and conditions.
7. “Non-member” refers to a user who uses the site without registering as a member.
8. “Post” refers to symbols, letters, voices, writings, photos, videos, various files, and links posted on the site by members while using the service.
Article 3 (Notification and Amendment of Terms and Conditions)
1. The company posts the content of these terms and conditions, the name and representative of the company, the location of the business office (including the address where consumer complaints can be handled), phone number, fax number, email address, business registration number, online sales report number, and personal information manager on the initial service screen of the site so that users can easily understand them. However, the content of these terms and conditions can be viewed through a connection screen.2. The company may amend these terms and conditions within the scope that does not violate relevant laws such as the Electronic Commerce Consumer Protection Act (hereinafter referred to as the “E-commerce Act”), the Act on the Regulation of Terms and Conditions (hereinafter referred to as the “Terms and Conditions Act”), the Electronic Document and Electronic Transaction Basic Act (hereinafter referred to as the “Electronic Document Act”), the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter referred to as the “Information and Communications Network Act”), and the Consumer Protection Act.
3. If the company amends these terms and conditions, it will specify the effective date and reason for the amendment, and announce the current terms and conditions and the amended terms and conditions together on the initial screen of the site from 7 days before the effective date to the day before the effective date. However, if the terms and conditions are amended unfavorably to users, a grace period of at least 30 days will be provided, and the current and amended terms and conditions will be clearly compared and displayed for easy understanding.
4. Members have the right to disagree with the amended terms and conditions, and if they disagree, they can stop using the service and request withdrawal. However, if the member does not explicitly express disagreement with the amended terms and conditions within the notice period of the amendment, it is considered to have agreed to the amended terms and conditions.
5. Matters not stipulated in these terms and conditions and the interpretation of these terms and conditions shall be governed by the E-commerce Act, the Terms and Conditions Act, and other relevant laws or customary practices.
Article 4 (Provision and Change of Services)
1. The company provides the following services:1) Sale of travel products and conclusion of travel contracts
2) Providing travel information such as recommendations for nearby restaurants
3) Foreign language translation services for travel information
4) Other travel-related information provision services
2. The company may change or discontinue all or part of the services being provided for significant reasons such as changes in company policy, operational needs, or technical requirements.
3. If there is a change or discontinuation of the service content, usage method, or usage time, the company will notify the members in advance through methods that the members can fully recognize, such as notices on the site or within the service, before the change or discontinuation.
Article 5 (Service Usage Time and Suspension)
1. The use of the service is, in principle, available 24 hours a day, 365 days a year, unless there are special circumstances in terms of the company's business or technology. However, the company may exclude the time for regular inspections, which will be announced on the service provision screen.2. The company may suspend the service by specifying the necessary period in advance for smooth service performance. However, in unavoidable circumstances requiring urgent measures, the company may notify afterward.
Article 6 (Establishment of Usage Contract)
1. The usage contract is established when a person who wants to become a member (hereinafter referred to as “applicant”) agrees to the contents of these terms and conditions, fills out the membership information according to the registration form provided by the company on the site, and the company approves the application.2. The company may not approve or may terminate the usage contract afterward for applications that fall under the following cases:
1) If the applicant has lost membership under these terms and conditions before. However, exceptions are made for those who have been approved for re-registration by the company after 3 years have passed since losing membership.
2) If the applicant is not using their real name or is using someone else’s name
3) If the applicant's name does not match the real name confirmed through the real-name verification process conducted by the company
4) If the applicant does not comply with the real-name verification process
5) If the application contains false information, omissions, or errors
6) If the applicant’s ID, phone number, or email address is the same as that of an existing member
7) If the applicant intends to use the service for illegal purposes or for profit-seeking purposes
8) If the applicant is under 14 years old and has not obtained consent from a legal guardian
9) If the application violates these terms and conditions or is deemed to be an illegal or unreasonable application based on the company’s reasonable judgment
3. In the case of membership applications under Paragraph 1, the company may request real-name verification and identity verification through a professional institution.
4. If there is no capacity for the service or technical or operational issues, the company may withhold approval.
5. If the company does not approve or withholds the membership application under Paragraphs 2 or 4, the company will immediately notify the applicant.
6. Members must notify the company of changes to their registered information within a reasonable period through methods such as member information modification. If the member delays, the member is responsible for any consequences.
Article 7 (Restrictions on Use)
1. The company may restrict the use of the service step by step by warning, suspension, permanent suspension, etc., if the following cases occur:1) If the member intentionally or negligently interferes with the company's service operation
2) If the member fails to fulfill the obligations of payment for the service or other service-related liabilities by the due date
3) If the member does not log in for more than one year, and it is necessary to restrict use for the protection of personal information and operational efficiency
4) If the company has reasonable grounds to proceed with usage restrictions on the member
2. If a member violates laws such as the Resident Registration Act, Personal Information Protection Act, illegal programs provision, operation interference under the Copyright Act, and Computer Program Protection Act, illegal communication and hacking, malicious program distribution, and access rights exceeding actions under the Information and Communications Network Act, the company may immediately and permanently restrict the use and claim damages.
3. If the company restricts the use of the service or terminates the contract under this article, the company will notify the member in accordance with Article 14.
4. The member may file an objection to the use restriction according to the procedures set by the company. The company must judge the justification of the objection within one month from the date of filing the objection. If the objection is justified, the company will immediately resume the use of the service. If necessary, the period for judging the objection may be extended for a reasonable period.
5. If the member is restricted from using the service under this article, all benefits obtained through the use of the service will be suspended or extinguished, and the company does not separately compensate for this.
Article 8 (Termination of Usage Contract)
1. Members can terminate the usage contract at any time by notifying the company of their intention to terminate. The company processes the member’s termination request immediately, unless there are special circumstances. However, if the member terminates the usage contract, the company is not obligated to delete the member’s posts.2. The company may terminate the usage contract in the following cases. In this case, the usage contract ends when the company notifies the member of the reason for termination by email, phone, fax, or other methods. However, the company may provide the member with an opportunity to state opinions on the reason for termination.
1) If it is confirmed that the reason for refusal of approval of the usage contract as stipulated in Article 6, Paragraph 2 exists
2) If the member infringes the rights, reputation, credit, or other legitimate interests of the company, other members, or third parties
3) If the member violates these terms and conditions or the company's policies, or if there is a reason for termination stipulated in these terms and conditions
Article 9 (Order/Purchase Application for Travel Products)
1. Members order travel products according to the procedures set by the company as follows:1) Search and selection of travel products
2) Providing terms and conditions and guidebooks for travel products
3) Entering personal information such as name, address, phone number, and email address
4) Indicating consent or refusal to confirm the above matters and terms and conditions and individual terms for travel products (e.g., mouse click)
5) Applying for the purchase of travel products and agreeing to confirmation or confirmation from the company
6) Selecting a payment method
7) Confirming the purchase details of travel products
2. When the order for travel products is completed, the company sends the detailed contents of the ordered travel products to the member by email or a method that can be checked on the member’s account on the site.
3. When ordering travel products, the member must enter into a separate travel contract with the company.
4. The dispatch of the detailed contents of the ordered travel products may vary depending on the company's rest days and processing situation. In such cases, the pre-announced contents shall be followed.
5. The member is fully responsible for any responsibility and disadvantages related to the information entered by the member and the payment for the order.
Article 10 (Payment Methods)
1. Members can pay for the products ordered from the company using one of the following methods:1) Credit card payment
2) Foreign currency deposit (Paypal / Alipay, etc.)
3) Other payment methods recognized by the company and applied on the site
2. The member is fully responsible for any responsibility and disadvantages related to the information entered by the member and the payment for the order.
Article 11 (Copyright and Exclusive Use Permission of Posts)
1. The copyright of posts such as evaluation scores, reviews, replies, and photos directly written and registered by the member belongs to the member who wrote them, and if the post infringes on the copyright of others, the responsibility lies with the member.2. The company may delete or temporarily take measures (such as blind processing) without prior notice if it determines that the content of the posts posted or registered by the member falls under the following cases:
1) If it defames or damages the reputation of other members or third parties
2) If it violates public order and morals
3) If it is recognized as being associated with criminal acts
4) If it infringes on the copyrights of the company, third parties, or other rights
5) If the member posts obscene materials or links to obscene sites on the site and bulletin board
6) If it posts promotional content without prior approval from the company
7) If it is unrelated to the product
8) If it hinders the business of the company or stores without justifiable reasons
9) If it posts false or exaggerated posts for the purpose of promoting one’s own store
10) If it consists of meaningless characters and symbols
11) If a rights infringement report is received from a third party
12) If it is deemed to violate relevant laws
3. The member grants the company the exclusive right to use the posts written by the member. Accordingly, the company can use the posts written by the member for free permanently as materials for search exposure, promotion, and other purposes. The company can modify, reproduce, and edit part of the posts within the necessary range.
4. The member can request the company at any time to delete, exclude search results, and make the posts non-public. The member can also request not to use the posts for marketing, promotion, and other materials.
Article 12 (Copyright and Intellectual Property Rights)
1. The copyright and other intellectual property rights of the works created by the company belong to the company.2. Users cannot use the information posted on the site that belongs to the company without prior approval from the company for commercial or non-commercial purposes, or allow third parties to use it through reproduction, transmission, publication, distribution, broadcasting, or other methods.
Article 13 (Personal Information Protection)
1. The company complies with relevant laws such as the Information and Communications Network Act and the Personal Information Protection Act to protect members' personal information.2. The company establishes and posts a personal information handling policy to protect members' personal information on the initial screen of the service. However, the specific content of the personal information handling policy can be viewed through a connection screen.
3. The company strives to protect members' personal information as much as possible in accordance with relevant laws and the personal information handling policy.
4. The company's personal information handling policy does not apply to linked sites other than the company's official site. Members are responsible for checking the personal information handling policy of the linked sites and third parties that provide ordered products or services, and the company is not responsible for this.
Article 14 (Notification to Members)
1. When the company notifies a member, it can do so through the email address or phone number submitted by the member at the time of membership application.2. The company can substitute individual notifications by posting on the site for more than one week for unspecified multiple members.
Article 15 (Company's Obligations)
1. The company does not engage in acts prohibited by related laws and these terms and conditions, or acts against public order and morals, and strives to provide continuous and stable services in accordance with these terms and conditions.2. The company must have a security system to protect members' personal information (including credit information) so that members can use the service safely, and must disclose and comply with the personal information handling policy.
3. The company must have the necessary personnel and systems to appropriately handle complaints and damage relief requests from members regarding service use. If the opinions or complaints raised by members are deemed justifiable, the company must process them. The company must inform the member of the processing process and results via email.
4. The company is not responsible for processing or delaying transactions due to force majeure reasons such as natural disasters, power outages, fires, communication failures, or other reasons beyond the company's control.
Article 16 (Members' Obligations)
1. Members must not engage in the following acts regarding service use:1) Providing false information when applying for product purchases or changing contents
2) Interfering with the normal operation of the service and the business of the company
3) Causing damage to stores and third parties by violating these terms and conditions
4) Using false information or others' information in improper ways when registering or changing personal information
5) Modifying information posted by the company
6) Transmitting or posting information (computer programs, etc.) other than the information set by the company
7) Infringing on third-party intellectual property rights, etc.
8) Damaging the reputation or interfering with the business of third parties
9) Interfering with the service or illegally invading the site
10) Providing distorted information
11) Posting obscene or violent messages, images, voices, and other content that violates public order and morals on the service
12) Using the service for commercial purposes without the company's consent
13) Modifying or using store information, editor reviews, photos, and reviews posted on the service for commercial or non-commercial purposes without the company's consent
14) Violating these terms and conditions and relevant laws
2. Members must comply with related laws, these terms and conditions, usage guidelines, precautions announced regarding the service, and matters notified by the company, and must not interfere with the company's business.
Article 17 (Limitation of Liability of the Company)
1. The company is exempted from liability for providing services if it is unable to provide services due to force majeure such as natural disasters, DDOS attacks, IDC failures, or network failure of period communication operators.2. The company is not responsible for service usage disruptions caused by the member's fault.
3. The company is not responsible for damages incurred to members due to issues that occurred in stores related to ordering products through the service.
4. The company is not responsible for the reliability, accuracy, etc. of information, data, and facts posted arbitrarily by stores or members in connection with the service.
5. The company is exempted from liability for transactions made between members or between members and third parties using the service as a medium.
6. The company is not responsible for the free services provided unless there are special provisions in the relevant laws.
Article 18 (Dispute Resolution)
1. If the company acknowledges that the opinions or complaints raised by members through the prescribed procedures are justified, it will handle them appropriately through appropriate procedures. However, if processing takes a certain period, the company will notify the member of the reasons and the processing schedule immediately.2. If the member has an objection to the company's dispute handling result, the member can apply for dispute resolution related to the use of electronic transaction services to the Consumer Dispute Mediation Committee of the Korea Consumer Agency under the Framework Act on Consumers, and the Electronic Transaction Dispute Mediation Committee established under the Electronic Document Act.
Article 19 (Damages)
The company and users are responsible for all liabilities arising from violations of these terms and conditions, and if one party causes damage to the other party, it must compensate for it.Article 20 (Governing Law and Jurisdiction)
1. The governing law for matters related to these terms and conditions is the law of the Republic of Korea.2. Disputes between the company and members are resolved by arbitration in Korean under the International Arbitration Rules of the Korean Commercial Arbitration Board in Seoul, Korea. The arbitrator's decision is final and binding on both parties.
Article 21 (Miscellaneous)
Matters not specified in these terms and conditions are governed by the provisions of the E-commerce Act, other relevant laws, and the company's travel terms and conditions.Article 22 (Company Contact Information)
1. Name: Red Table Co., Ltd.2. Representative: Do Haeyong
3. Address: 7th floor, Gaeyang Building, 6 Myeongdong 3-gil, Jung-gu, Seoul
4. Phone number: 02-6694-7955
5. Email: contact@redtable.kr
Supplementary Provisions
Article 1 (Effective Date)
These terms and conditions are effective from January 1, 2017.