When making a reservation for this product, please select the time you plan to visit ASHLEY QUEENS as the scheduled visit time.
In use of this product, please visit the store at the time indicated in the product name.
In use of this product, please visit ASHLEY QUEENS before boarding the E-land Cruise.
- This product includes a voucher for ASHLEY QUEENS(Yeouido Hangang Park Branch) located on the dock and the Hangang River Tour Cruise boarding pass.
- The ASHLEY QUEENS voucher and the cruise ship boarding pass can only be used on the same date(cannot be used separately).
- This product consists of ASHLEY QUEENS(Yeouido Hangang Park Branch) and the cruise ship, and is only available at the time indicated in the product name.(Punctuality is Crucial)
- Please use the ASHLEY QUEENS(Yeouido Hangang Park Branch) product before boarding the cruise ship.
- How to use Ashley Queens: Visit the ASHLEY QUEENS(Yeouido Hangang Park Branch) and check the voucher before use.
- How to use the Cruise: Visit the E-Land Cruise ticket office at least 15 minutes before boarding time, show your ID and fill out the boarding declaration form, and receive the ticket.(*Bring your ID card)
- You may have to wait at ASHLEY QUEENS.
Items not Included : Fully personal expenses apart from included items
Available hour: 1 hr before the closing time of the store
Product composition (You have to pay for this product alone.)
Starlight Cruise(Adult/For 1)
Reservation is confirmed.
This product can be used immediately after purchase.
Precautions for Reservation
The voucher is valid only on the specified date and time.
For Refunds, they are only allowed up to 2 days prior to the reservation date in the voucher and are not allowed afterwards.
If you don't arrive within the departure time, it will be considered as a same day cancellation. (Non-refundable)
Programs may change depending on the situation.
It operates normally in case of rain.
Operating hours may change depending on cruise ship conditions and weather conditions.
In case of cancellation due to cruise ship conditions and weather conditions, you can get a 100% refund and change the date of use.
In case of cancellation due to weather or safety issues, we will inform you individually and you can change the date of use.
A full refund will be given if the schedule is canceled due to less than 50 passengers or natural disasters.
Before boarding, all boarding passengers should visit the ticket office, fill out the boarding declaration form, check the ID card, and receive the ticket.(If not received, boarding unavailable)
You must fill out the boarding declaration form and present your ID card. Mobile image of the front of your ID card is also accepted.
The boarding pass must be issued by 3 minutes before the departure time. You cannot board the ship unless you have the boarding pass.
If you change the number of people on board, you have to cancel the entire reservation and buy it again.
When making a reservation, you must enter the actual user information in the 'Name' and 'Contact Number'.
Pets must be kenneled when boarding.
The product you receive may vary from the image provided.
It cannot be used in conjunction with other events/promotions/coupons.
Business hours may change according to the government's social distancing guidelines. (Please check with the store before using.)
Once the order is confirmed, the voucher will be sent to you as SMS or an e-mail.
If you haven't received the confirmed voucher, please check the spam mailbox or contact the customer center.